Pop up box small/ only scrollable after recent patch

Jack_Valentine September 1, 2021

Hey everyone,


I've had multiple (though not 100%) reports of the pop up box appearing small in multiple situations after the most recent jira cloud updateMicrosoftTeams-image (3).png

MicrosoftTeams-image (4).png

  • It doesn't seem to be tied to a specific browser (tested chrome, edge and firefox)
  • Sometimes it goes away when creating an issue
  • it doesn't seem to be tied to any sect of users/ permission groups
  • it doesn't seem to be tied to a specific issue type
  • it doesn't seem to be tied to a specific screen resolution (happens on 4k and 1080p monitors) 


For comparison, this is what the box appears as normally:

bug create normal.PNG


Anyone else run in to this issue/ worked out how to stop it from happening?


Thanks in advance! 

1 answer

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Swati Kahol
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 1, 2021

Hey Jack,

We have a bug reported here for this: https://jira.atlassian.com/browse/JRACLOUD-77267 

The bug only covers the Create issue screen scenario as of now, however, at our end, we are investigating the possibility of the same problem affecting the issue transition screens as well.

Please watch the bug to get further updates about the issue.

Swati Kahol
Atlassian cloud support

Jack_Valentine September 2, 2021


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