Paid Versions of Conflunce and free version of Jira

Bala V
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August 20, 2024

 

I have 8 user instance where i have paid version of conflunce and I want to use Jira as for free. Is that possible, some how I'm charged for both Jira and Confluence for standard version and I am not able to downgrade it to free versions, can someone help me understand if that's possible

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shib saha
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August 20, 2024

Hi @Bala V , This article will be helpful in downgrading the license tier to free

https://support.atlassian.com/confluence-cloud/docs/removing-users-and-downgrading-to-confluence-free/

let me know if you need any further assistance. Thanks

Bala V
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August 20, 2024

Hello @shib saha  - Thanks for your response and greatly appreciate your time to share your knowledge. I have follow-up question. I want to paid version of confluence , But don't need paid version of Jira. Is it possible to downgrade just Jira. Its little costlier for my org that does not have solid revenue yet.

shib saha
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August 20, 2024

Hi @Bala V , Yes, that's possible atlassian product license tier are managed independently. SO you can have confluence at standard and Jira of free license tier.

Here is the link for downgrading the Jira licence tier to free: https://community.atlassian.com/t5/Jira-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2045188

If the answers are satisfactory please accept the answer. Thanks

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