On creation of an issue, can I automatically assign this to my 'To Do' status and bypass backlog?

Question

I would like to know if it's possible to create an automation rule so that when I create issues, they would automatically appear in the 'To Do' workflow status (first workflow step) rather than the requirement to move each task from the backlog.

Is this possible? Would appreciate any advice on this.

Thank you,

Trudy P Claspill · Answer

Hello @tessa

Welcome to the Atlassian community!

Are you working with a Team Managed project or a Company Managed project? That information will show at the bottom of the navigation panel on the left.

Are you working with a Scrum board or a Kanban board?

If you are working with a Kanban board, and you always want the issues to appear in the first column of the board, you can simply disable the Backlog screen. Then all issues will automatically display on the board.

Valerie Knapp_dpp5c6 · Answer

Hi @tessa , welcome to the community and thanks for your question.

You could create an automation with the trigger for when the issue is created and then use an action to transition it to the status you want.

You could also just modify the workflow and then the board column mappings if you don't want to use the status of backlog. It depends on what you would prefer. If you never want to use the backlog status, I would say you can just get rid of it and then you don't need to have an automation running in the background.

If you have some issue types that need to still use the backlog, you could use an automation, as you suggested.

If you need help setting it up, please write back and give us your feedback. Someone will be glad to help.

Cheers