Numeric custom field validation

Hi everyone,

How to prevent a user to create issue when a numeric custom field value is equal to zero (the field is configured as required but the user enter 0).

i use jira work management.

Thank you

1 answer

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Answer accepted

I take it that as you state "Jira Work Management", this is Cloud not Server?

Field-level validation in this manner is not possible natively, I would either...

Use Automation to clear the field if it's "0" - and perhaps send the user an email to confirm why their value was removed. For example, the rule might be...
- Trigger: Field Value Changed
  - Field = Number Field
- Condition: Issue Fields Condition
  - Field = Number Field
  - Condition = equals
  - Value = 0
- Action: Edit Issue
  - Field = Number Field
    - Value = <leave blank>
- Action: Send Email
  - To = Initiator
  - Subject/Content = detail why value was removed
Look for an App which can do this on the Marketplace; for example...
- Prime Custom Fields for Jira
- Advanced Custom Fields
- Validated Custom Fields for Jira
- ...or another option from the Marketplace

Let us know if this helps!

Ste

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Like • Ste Wright likes this