New issues is not visible in the board

[Luca Rasconi]

Our board stop showing new issue. 

We didn't do anything in the project settings.

The message we see is

For issue XXX to be visible, it must match your project and filters, and have a status that’s assigned to the board.

No custom filters is present. 

What happened?

[Bill Sheboy]

Hi @Luca Rasconi 

Is your board using Scrum or Kanban settings?

Is this a company-managed or a team-managed project?  You may find that information at the bottom-left side of the page expanding area.

If this is a company-managed project, has the board's saved filter recently changed?

If this is a team-managed project, when you create a new issue in a board column, it is added to the board.  But if you create an issue with the Create button, it will usually go to the backlog.  Have you looked in the backlog?

Kind regards,
Bill

[Murat Seven]

Hi @Luca Rasconi  and thanks for your question.

Have you checked your board filter Board->Configure->Saved Filter?

Also, have you checked your permission scheme?

Best,

Murat Seven

[Luca Rasconi]

Hi @Murat Seven thank you for your answer.

Yes I have.

project settings -> custom filter is empty  

I've all the permission.   

Other information: if I create a card from the column, for example to do, I can see it

Luca

[Murat Seven]

Thank you @Luca Rasconi 

Can you share some more information about your request? Like screenshots