My Regression test tickets are not opening in order for me to either pass or fail them.what do i do?

Emmanuella Ikhine
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 26, 2023

So I create a Regression test pack with multiple tickets in it. But when I want to start testing each tickets, the page refuses to open. it loads a blank page with a message that states  "Something's gone wrong, Our team has been notified. If the problem persists, please contact Atlassian support" looks like a bug. What do I do as I need to test these tickets Asap.

2 answers

0 votes
Andy Barbet
Contributor
September 27, 2023

If you followed a link, it's possible that you haven't logged into Jira or Jira doesn't 'remember' you, and that's why you get that message.  I would try logging in and then follow the link.

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2023

Hello, Good day. Are you using any addon like Zephyr scale for testing an creating task ?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events