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Mention Request results in 500 Server error

Fürstenberger, Holger
Fürstenberger, Holger
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November 13, 2023

 

I have already wrote a ticket here

https://community.atlassian.com/t5/Jira-Core-Server-questions/Jira-Mention-does-not-work-gt-SERVER-500-ERROR/qaq-p/2530374

 

My Problem is, the the server will reject this with a long stack trace.

 The mention functionality is mandatory for the work with tickets. Since this is broken with a 8 -> 9 update,  this issues is a pain for us.

 

 

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Brant Schroeder
Brant Schroeder
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March 20, 2024

@Fürstenberger, Holger Welcome to the Atlassian community

Did you ever contact support?  The post you linked above the issues were resolved in older versions and should not be an issue in the version you have.

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