Manually Trigger Automation from subtask create more subtasks in parent issue?

[Quinn Campbell]

I'm trying to create a manually triggered automation that is available in the subtask screens that is triggered by a user if need be (while they doing the subtask, they may need other things done).

The triggered items should be subtasks, that live within the issue. I am getting an error when the manual automation is triggered from the subtask, but not when its triggered from the main task. 

I understand the issue is essentially when an automation is triggered from a subtask that it's trying to create a subtask under that triggering subtask. 

How can I make all the triggered subtasks only go main issue? The only options for parent issue are current issue (a subtask) or trigger issue (a subtask again). 

Thanks for the help!

[Trudy Claspill · Accepted solution]

Hello @Quinn Campbell 

Please show us the entire automation rule and the output of its execution from the Audit Log.

Probably what you need is to make the following changes:

1. Limit the manual rule to be available only on sub-tasks.

2. Use a For Each branch and select Related Issues > Parent.

Then add the steps for creating the new subtasks within the For branch.

[Quinn Campbell]

Eureka, problem solved, just didnt see that option

[Marko Blagus · Accepted solution]

Hello @Quinn Campbell,

Have you tried like this:

Of course modify it for your needs, add conditions and more sub-tasks if you need.

I hope this helps.

Best regards,

Marko Blagus

[Quinn Campbell]

Parent was the missing key, thanks for pointing out what I overlooked!