Manually Trigger Automation from subtask create more subtasks in parent issue?

Question

I'm trying to create a manually triggered automation that is available in the subtask screens that is triggered by a user if need be (while they doing the subtask, they may need other things done).

The triggered items should be subtasks, that live within the issue. I am getting an error when the manual automation is triggered from the subtask, but not when its triggered from the main task.

I understand the issue is essentially when an automation is triggered from a subtask that it's trying to create a subtask under that triggering subtask.

How can I make all the triggered subtasks only go main issue? The only options for parent issue are current issue (a subtask) or trigger issue (a subtask again).

Thanks for the help!

Marko Blagus_s5ys8f · Accepted Answer

Hello @Quinn Campbell,

Have you tried like this:

Of course modify it for your needs, add conditions and more sub-tasks if you need.

I hope this helps.

Best regards,

Marko Blagus

Trudy P Claspill · Accepted Answer

Hello @Quinn Campbell

Please show us the entire automation rule and the output of its execution from the Audit Log.

Probably what you need is to make the following changes:

1. Limit the manual rule to be available only on sub-tasks.

2. Use a For Each branch and select Related Issues > Parent.

Then add the steps for creating the new subtasks within the For branch.