Managing the priority values in a team managed project

Marc Schijvaerts
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November 9, 2023

For one specific team-managed project, I want to adapt the values of the priority field without interfering with all the other existing projects. 

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Valerie Knapp
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November 9, 2023

Hi @Marc Schijvaerts , welcome to the Atlassian Community and thanks for your question!

It should be possible for you to set up a custom priority field for a team-managed project. Team-managed projects do not share their configuration so whatever changes you make to the configuration does not impact any other project, team or company managed.

Did you mean that you want a different set of priorities for a company-managed project?

Marc Schijvaerts
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November 9, 2023

Yes for one particular team managed project I want to have different values. Hence not touching any of the other projects 

Valerie Knapp
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November 9, 2023

Hi @Marc Schijvaerts , that is how team-managed projects work, so you shouldn't need to do anything extra, just set the priorities in the project you want and you're good to go.

lorenzo_betto November 16, 2023

How do you change the priorities though? I am not a Jira Admin, only a Project Admin. And we have a Team-Managed Project. You only get this from the Project Settings:
jiraaa.png

You can only change the Default value, but not the actual names of the priorities (Blocker Critical, Major, Minor, Trivial).

How can you change the name of the priorites?

Valerie Knapp
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November 16, 2023

Hi @Marc Schijvaerts , @lorenzo_betto , I just verified and you are correct that you can use the Jira system Priority field. I didn't realize this, my apologies.

It will not be possible to modify the values in the Jira system Priority field.

However, you can create your own Priority custom field and use those values in your project.

From the project settings, select the Issue Type you want to add the field to

Then, on the right, create a new custom field and call it Priority. Then, you can come up with your own priorities instead, which are specific to this project.

image.png

I hope this helps.

Cheers

Like Julio Ruiz likes this
lorenzo_betto November 16, 2023

Hi Valerie, thanks for the support. I knew of that workaround already but then we'd lose the icons which are particularly useful to quickly identify tickets and also for Dashboards and Boards.

Nic Brough -Adaptavist-
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November 20, 2023

Jira Cloud does not support "priority schemes" like Server/DC does, so there's no way to have different priorities per project.  Your only way to do this is to define a simple select list local custom field to a project (which will not have any of the functionality of priority, like icons)

It is on the way, but I do not know if it will apply to Team-managed projects.

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Efe Obaseki February 9, 2024

it is because in the team managed projects the priorities are  more or less the same because  memebers of the team are of similar view points/priorities

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