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Make.com authentication

abraham
abraham
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March 19, 2024

 I am trying to connect make.com to Jira and I am getting an error.

An unexpected error has occured. Please contact your JIRA Administrator. - Client must be authenticated to access this resource.

I am an admin

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Neil
Neil
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 20, 2024

Hi @abraham I'm not familiar with make.com, but it appears to be an integration platform.. and one that seems to have made some investments in a rich Jira Cloud integration. I would recommend reaching out to their support team.

One piece of advice I can offer is that if you generated an API token, try making API calls with that token (ideally with a REST client tool like Postman) just to make sure that isn't the issue.

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