Lzenzen

Question

Sehr geehrte Damen & Herren,

wir haben letzte Woche Lizenzen bei Ihnen gekauft und bis Heute kein Lizenz Schlüssel erhalten. Auf Emails erhalten Wir leider keine Antwort.

Bitte um Rückmeldung.

[Removed by moderators]

Vielen Dank,

Stefan Trümper

[Removed by moderators]

Angélica Luz · Answer

Hello @IT Helpdesk,

Thank you for reaching out to Atlassian Community!

Checking the details of your account, I can see that only one email was sent to you today (August, 31) related to the order you mentioned.

Also, you created a ticket with our customer advocates and they are the best team to help you with this request, so let’s wait for their response on the ticket.

Kind regards,
Angélica