Looking for documentation on Jira integration with Salesforce/FinancialForce PSA

Ramya Sollapura
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September 27, 2023

Hi, 

We are trying to integrate our JIRA sofware tool with Salesforce/FinancialForce PSA. where we want to track all the project progress in PSA and have the developers to update the JIRA and the same thing sync in PSA. 
With regards to this effort is there any documentation of JIRA field mapping to PSA fields. 
Used this link : https://1x8clt34ex4l3nepm7b15t5f-wpengine.netdna-ssl.com/wp-content/assets/downloads/pdf/FinancialForce-Jira-Integration-April-2021.pdf

as per previous discussion but getting the error as site cannot be reached. 

Please share the documentation if there is any. 

Thank you, 
Ramya

3 answers

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Diana_Architect_ZigiWave
Atlassian Partner
October 2, 2023

@Ramya Sollapura hey there. I see a couple of solutions already listed. Did you manage to resolve your issue? If not and you're open to exploring alternatives, i'd like to add another possible solution's jira salesforce integration guide from a 3rd party tool (ZigiOps) as those mentioned already. Feel free to ask any questions.

Regards, Diana

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Syed Majid Hassan -Exalate-
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September 29, 2023

Hi @Ramya Sollapura

Welcome to the community. This is Majid @ Exalate. 

There are several tools available to integrate Jira with Salesforce. Hopefully, this guide would be enough to get you started, but please feel free to reach out in case you have questions. 

Thanks

Majid

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Dan Breyen
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September 27, 2023

Hi @Ramya Sollapura welcome to the community!  I found a Salesforce integration guide.  I've provided a link here: Jira & Salesforce 

There was a bunch of other stuff when I did a browser search on the integration, but this is what I found from Salesforce. 

It looks like Atlassian also has a connector, I found that here: Jira Salesforce Connector  

Hope that helps.

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