Keep getting this error i click "Choose annual payment"

[Søren Hansen]

I am setting up a new JIRA environment, and i want the payment plan to be annual. But when i click "Choose annual payment" under "Manage subscriptions" i get the following.

"

Well, this is embarrassing

We found some errors while checking your data. Choose annual payment and try again.

Ref: 50371630-851c-11ee-a8c9-a54ef2b601fd

"

[Trudy Claspill · Accepted solution]

I recommend that you open a support ticket directly with Atlassian at https://support.atlassian.com/contact/#/

You can choose the Billing, payments, and pricing option.

[Chris Jones]

hi Soren, did you find a solution? I have the same issue, have created a support request and waiting on a response.