Jira solicitando log in constantemente

Mauricio Meter January 31, 2022

Boa tarde, 

Depois de fazer uma atualização completa do jira em um servidor novo, o sistema não está sustentando as informações de login do usuario. Após logado, qualquer clique do usuário em qualquer pagina , é solicitado novamente o login do usuário. Inclusive nas opções de administração do sistema. É solicitado o login do administrador novamente para qualquer das funções na pagina da administração. 

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Tim Perrault
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January 31, 2022

Hola @Mauricio Meter 

 

Mi español es muy pobre, pero si lo traduje correctamente, esto podría ser un problema con la configuración de la URL base.

 

https://confluence.atlassian.com/adminjiraserver/configuring-the-base-url-938847830.html

 

Thanks,

Tim

Mauricio Meter February 1, 2022

Hi Tim, thanks for your answer. 


My base-url is configurated as the article. 
Seems that the system does not work fine if I dont check option to save user and pass for the entire site of jira in my browser. 

Looks like the session only works if this option is checked in the browser. 

Tim Perrault
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February 1, 2022

@Mauricio Meter 

 

Does this happen for all browsers? Are you able to view the logs or at the very least run the Log analyzer in the Troubleshooting and support tools?

 

Thanks,

Tim

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