Jira dashboard two dimensional filter statistics error

Jason Liu
Contributor
November 2, 2023

Our user has a dashboard two dimensional gadget. Filter is using this dashboard 3.jpg

And the gadget X Axis is status and Y Axis is fix for versions (all). It shows this

dashboard 1.jpg

It has extra row of the same fix version name AAM DEV-Cycle2 and the number is 1 issue. But all other fix version issues plus together is 1449 so the 1 issue is duplicate. After I click it, the filter shows this 

dashboard 2.jpg

I'm not sure why project S4TAX is in here. Could someone help to figure it out? Thank you.

 

1 answer

0 votes
Kseniia Trushnikova
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 5, 2023

Hi @Jason Liu,

Was this S4TAX issue moved from the project AAM? If so, try to re-index the projects S4TAX and AAM (Project settings > Re-index project) and check the dashboard gadget again.

Jason Liu
Contributor
November 5, 2023

Hi Kseniia, I tried re-index both of the two projects. It still shows that way. Is there any other possibility?

Kseniia Trushnikova
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 6, 2023

@Jason Liu, no more guesses for now... Can you please also run the full re-index of Jira? I still think that the issue may be related to index.

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