Jira continuously logs me out after several minutes

[Tom Lether]

Hi,

As the topic states, since this week JIRA has been logging me out every so often. Whether I'm creating a ticket, watching a ticket or doing anything else, it just happens. I'm using a Mac with El Capitan installed.

I did the following to find out the problem:

• Cleaning my cookies
• Checking the box labeled "keep me logged in" (obviously)
• Logged in using another browser (default: Chrome, other browser: Firefox (without any add-ons))
• Checked whether this happens for Crucible too, but it doesn't.

Could anybody please give me some pointers?

Thanks in advance.

[Tom Lether · Accepted solution]

I figured out why I was logged out all the time:

I also used a JIRA integration in PHPstorm but for some reason since I updated PHPstorm to the newest version, this happened. When I removed my credentials from the settings, JIRA stopped logging me out all the time.

[JolyonKB]

Happening for me too for the last month on PhpStorm 10 - extremely unproductive feature at this point.  

Has anyone found a work around?  Is there a way to perhaps relax API security in our cloud JIRA settings?

[maciej_urbanski]

The same, but with PyCharm, and I have noticed it only last week (I have been using PyCharm 2016.2.1 at the time).

I would sure I disabled it, but after seeing it connecting in pycharm logs I disabled it from Tools menu and now it seems that I'm no longer logged out.

[JolyonKB]

This bug is affecting all IntelliJ products with JIRA integration and is being worked on here: https://youtrack.jetbrains.com/issue/IDEA-157507 It has been patched in recent EAP releases for most if not all of their sub-products.

I've been using the latest PhpStorm EAP release for the past week with no problems.  I did have to delete and recreate the task server settings in PhpStorm to get it to work correctly, however.

[kootsoop]

@Jolyon Terwilliger : Thanks for the update! I'll see if it helps me, too.

[Matt H]

I also encounter JIRA frequently logging me out and I also use PHP Storm. However I need the integration with JIRA in my IDE. This is becoming a serious pain and needs fixing.

[Richard Bagnall]

I also experience this problem and it's a pain in the...

...needs fixing!

[Tobias Kringe]

I have the same problem. After logging out once, I get logged out all the time. 

I tried all of the things mentioned in the first post.

This is very annoying, is there any solution? (I don't understand "Reindexing process")