Hi,
We have created a simple project on JWM to track team commitments. We have set up a report filter that we use to extract an Excel version of the tracking tool.
Issue: When extracting this in Excel format, all the fields names and columns are populated, but the data for 2 of the custom fields do not populate any data on the Excel report, although the data is available in the JWM project fields.
Customer Fields: Department (Drop Down); Quality Assurance (Drop Down)
How do I resolve this issue?
Thank You
PS: Also tried extraction using Jira for Cloud Excel App. Same results - No data in the 2 customer fields. There are other customer fields created and these populate fine.
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