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Jira Servicedesk

Nitesh Madavi
Nitesh Madavi
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April 5, 2020

Hi,

I would like to explore on Jira service desk.

We are looking for an email tracking where customer needs to send an email to a particular email ID and it has been logged to Jira Service desk and then agent will take it forward and it needs to be tracked.

Appreciate quick help in detail on this.

 

Thank you,

Nitesh

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Ravi Sagar _Sparxsys_
Ravi Sagar _Sparxsys_
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April 5, 2020

Hi @Nitesh Madavi 

This page has plenty of information on email requests.

Ravi

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