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Jira Licening Question

Christian Baganz
Christian Baganz
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July 3, 2020

Hallo,

My Installed SEN IS:

    SEN-L15507627

But I buy a the SEN 

    SEN-17615260

Can you change it into SEN-L15507627? 

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Petter Gonçalves
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 8, 2020

Hello @Christian Baganz

Thank you for reaching out.

Since this is a licensing question where we'll probably need to share sensitive information to get it solved, I suggest opening a ticket with our Customer Advocates team in the link below:

https://support.atlassian.com/contact/#/ 

Under "What can we help you with?", select "Billing, payments, and pricing" and select "other" under "Select a topic".

In the description, provide what products you would like to change its SEN.

Let us know if you have any questions.

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