Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Jira Issues are showing transition history in incorrect order when transitions are done in the same

Neil Jones
Neil Jones June 17, 2022

Jira Issues are showing transition history in incorrect order when transitions are done in the same minute as the history view is showing as DD/Mon/YY HH:MM [AM/PM]. Is this configurable to show down to seconds and would this fix the ordering of the transition. Bottom 2 transitions on the screenshot are in the wrong order as the current status is 'VISIT SCHED'

image.png

Answer
Watch
Like Be the first to like this
515 views

1 answer

0 votes
Brant Schroeder
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 14, 2022

@Neil Jones I was able to confirm the issue.  My question is why do you have transitions occurring so quickly.  Almost seems like one step is not needed and you should consider simplifying your process.

View More Comments
Neil Jones
Neil Jones October 17, 2022

Brant

It is part of our automation and due to the advanced functions/validators it has to go through each transition.

Like
Brant Schroeder
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 17, 2022

@Neil Jones I believe that you can make an additional transition that only the automation (user) can perform that would skip to the last status.  Otherwise you will just have to know the other that the transitions are being completed in.

Like
Brant Schroeder
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 29, 2022

@Neil Jones if this answered your question can you please accept the answer to help others?

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events