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Jira Issues are showing transition history in incorrect order when transitions are done in the same

Neil Jones
Neil Jones June 17, 2022

Jira Issues are showing transition history in incorrect order when transitions are done in the same minute as the history view is showing as DD/Mon/YY HH:MM [AM/PM]. Is this configurable to show down to seconds and would this fix the ordering of the transition. Bottom 2 transitions on the screenshot are in the wrong order as the current status is 'VISIT SCHED'

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Brant Schroeder
Brant Schroeder
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October 14, 2022

@Neil Jones I was able to confirm the issue.  My question is why do you have transitions occurring so quickly.  Almost seems like one step is not needed and you should consider simplifying your process.

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Neil Jones
Neil Jones October 17, 2022

Brant

It is part of our automation and due to the advanced functions/validators it has to go through each transition.

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Brant Schroeder
Brant Schroeder
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October 17, 2022

@Neil Jones I believe that you can make an additional transition that only the automation (user) can perform that would skip to the last status.  Otherwise you will just have to know the other that the transitions are being completed in.

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Brant Schroeder
Brant Schroeder
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November 29, 2022

@Neil Jones if this answered your question can you please accept the answer to help others?

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