Any details will be very helpful:
Best,
Fadoua
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Did you install Jira using docker container?or was it a regular install? What is the operating system? What steps did you follow to install Jira?
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Yes , I installed JIRA using docker container .
OS : Ubuntu 20.04
I followed steps on :
https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/75269t7
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@Vladimir Fratric did you get a license?
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@Vladimir Fratric
Did you try to reinstall?
I remember facing the same issue once on my Mac, I had to reinstall because I couldn't use Jira(It was an install using Docker image). Even though I tried to restart docker and then start Jira nothing seems working.
Best,
Fadoua
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But , in this case , you have lost documents and users on old version ?
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@Vladimir Fratric mine was a personal instance but if yours has users and documents then it is a problem.
Did you check the server to see if Jira is still there?
I know Atlassian doesn't offer support for Docker, otherwise I would have shared the link so that you can raise a ticket.
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jira@jira:~$ sudo docker container ls
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
I can not explain this !?
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jira@jira:~$ sudo docker container ls
[sudo] password for jira:
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
Where is JIRA ??
I can not explain this ?
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From the command it doesn't seem that Jira exists.
Like I mentioned I had the same issue once. May be someone wiped out the image without knowing. I am just guessing.
If you type docker start jira or docker jira start(I forgot the right way to put it)
Do you get any response?
Best,
Fadoua
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Hello Mr. Fadoua,
I made a big mistake using : docker ps ( instead of : docker ps -a )
With docker ps I did not see anything .
After docker ps -a I saw JIRA id , and started application container without problem.
Many thanks for your help Mr. Fadoua,
Best Regards,
Vladimir
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😂 😂 I promise you @Vladimir Fratric to grow a moustache even though I am not sure if I will look pretty as a female with it
Glad it is working for you know!
You can call me Fadoua it is not a problem at all.
Please don't forget to hit the accept answer button for me.
Best,
Fadoua
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