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JIRA JSON Import not starting

Hello everyone,

I am trying to import all our data into JIRA from our old system and I am making quite good progress.  I am using the JSON external system import for that.

However, I start having trouble with the import process.  I upload the file and click "Begin Import" and it will never start. It just keeps loading forever and never forwards to the import progress page.  

There is not a real pattern to it. For example, I just had an import file for which it started to import. Then I tried the same file again and it did not start. 

I tried different subsets of our total data as I thought it might be the file size itself. I noticed that smaller JSON files (<100MB) work more reliably. The final import file will be around 350 to 500 MB I assume...

But that theory doesn't really fit to the behavior that the same file sometimes works and sometimes not.

I am really stuck here and cannot make any progress with our data import.

Any idea what issues I am facing here?

I appreciate your help!

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