Issues channel statistics

[Olivier DAMON]

Hello,

I am looking for the pourcentage of issues created in Jira, Portal and Email.

The information is in the issue, it is the channel, but I don't find a solution to export and analyse it ?

Thanks for your help.

Olivier 

[Guilhem Dupuy · Accepted solution]

Hello Olivier,

If you are using Jira Service Management and have less than 1000 issues from each channel, you could access this information the following way :

From the advanced search, use the "request-channel-type" function and count the number of results :

If you have more than 1000 results, you'll have to repeat the operation several times (by filtering by date for instance)

Let me know if this helps,

Guilhem

[Olivier DAMON]

Thanks Guilhem this is what I was looking for.