Hello,
trying to build a portal in ITSM ( not opened to non logged users , internally for the employees logged into the workspace )
The request type is "empty" and im mostly using the "Forms" tool having those fields set in the form then linked to the relevant custom asset field , i then attach the form to the request type .
Ive also link some fields together via their attributes , usually use the command "object having outboundReferences("label" = ${customfield_xxxx.label})" and it works fine .
Its been working great displaying the assets data in the fields in both preview and in the portal , but somehow one of the custom field ive just added just breaks everything , the options arent showing at all on the portal side .
The field has the exact same settings as the others, linking to an similar objecttype in the same Scheme , but somehow it doesnt show the options in the portal ( it works in the preview ! )
i know my issue is very generic here for people to answer , i might provide more screenshots but its a lot to organize , but i wanted to know on a general level is there a reason as to why a basic custom asset fields ( which only links to the objecttype ) would show correctly in the form edit and preview and doesnt show anything on the portal ?
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