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Issue detering the critical path in Big Picture

Melissa Koch
Melissa Koch
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May 3, 2023

Looking for help determing why our instance won't create a critical path in the gantt of Big Picture. We use custom date and custom issue types - so not sure if that is an issue. Even a simple 4 step sequence will not identify all steps as part of the critical path. BP version 9.4.4 on a server instance. I have full admin rights to all connected projects, but some network limitations from the installation since I am not a network admin.

Colleague found a note about similar issue in a previous version but release notes said had been fixed.

All suggestions welcome, unfortunatley can't share screen shots since data is prioritary.

 

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Dam
Dam
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May 11, 2023

Hi @Melissa Koch 

You should contact Big Picture app support directly here, as you pay for the app, you have direct support with the app vendor... 

https://appfire.atlassian.net/servicedesk/customer/portal/42

Dam.

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