Is there a way to set a delegate for an approver?

AlisonO July 15, 2020

A co-worker is going on leave and wondered if there was a way in the Jira tool to establish a delegate for approval tasks?

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Gary Pasquale
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July 16, 2020

Hi @AlisonO 

We use an app (add-on) from the marketplace called Out Of Office Assistant.

https://marketplace.atlassian.com/apps/1211752/out-of-office-assistant?hosting=server&tab=overview

There is a server and data centre version and it's relatively inexpensive.

This app allows you to delegate (re-assign) issues while you are on holiday. It's not possible in base Jira.

Regards,

Gary

AlisonO July 17, 2020

Thank you Gary - i will look into that plugin.

Gary Pasquale
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July 20, 2020

@AlisonO - Please accept my answer if it has helped in any way. Thanks :)

Gary.

Aspira February 24, 2021

@Gary Pasquale 

This app is awesome but it only reassign ticket or it can change the approval list too?

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