Is there a way to not show thumbnail images in Board view of a sprint?

[Benard_Kong]

I prefer to just see the cards with their titles as any images take up too much space and don't allow me to scan quickly through the issues. If I know what the issue is regarding, I will click on the card and the ticket's details modal pops up. That's where images are most helpful to me.

The images are not helpful in anyway to help me grasp what the issue is right away as they're often screenshots of an error, meaning the text is very small. Other situations are screenshots of the application but completely out of context so it doesn't help me either.

Hence simply reading the titles are much more helpful to me.

I was not able to find an option in user settings to disable showing thumbnails in the Board view.

Edit: Added screenshot of what I see on my Board view. Images blurred and titles censored.

There are two tickets with pictures attached.

The one on the left is just a screenshot of the mobile app; easily visible but out of context; This ticket also has 3 picture attachments total, but that particular picture was selected. Again, I'd prefer pictures not be shown at all. Note that there are tickets underneath this ticket, which is what I meant when I say the images make the cards take up too much space so I can't scan the entire board as easily. Cards with no images on them would easily allow me to see my entire board without scrolling.

The one on the right is a screenshot of an error log; text small and out of context.

[John Funk · Accepted solution]

Hi Bernard - Welcome to the Atlassian Community!

Can you share a screenshot of what you are seeing? I don't see where the thumbnails are showing up in my board.

[Benard_Kong]

Hi John,

I've updated the OP with an example view of my Board.

[John Funk]

Ah, it's a Next-gen project. Click on the 3 dots on the top right hand side and select Hide cover images.  :-)

[Benard_Kong]

Hi John,

I can't seem to find the option `Hide cover images`.

Here is what I have tried:

1. Click on 3 dots on top right hand of a CARD (ie. hover over the card in order to see the three dots; three dots is the top right of the card, on top of the cover image)

I am given the following options:

ACTIONS
* Add flag
* Add label
* Add parent
* Copy issue link
MOVE TO
* Top of column
* Bottom of column

2. Click on 3 dots on top right hand of a TICKET (ie. the main details page)

I am given the following options:

Add flag
--------
Add parent
Move
Clone
--------
Print
Export XML
Export Word
--------
NEW JIRA ISSUE VIEW
Open issues in sidebar

[John Funk]

While you are still on the board - find the 3 dot menu;

It is in the top right next to the Star.

Then choose Hide cover images

[Benard_Kong]

Does the project owner need to change some settings for me to see that? Or do I need to set that before the sprint starts? I only see the number of days remaining for the sprint and the option to end the sprint.

I've also tried the following: 

* Use Firefox and Chrome

* Ensure no adblockers/popup blockers are installed

* Go to Backlog -> Edit Sprint

* Open dev tools to inspect whether there is a hidden element close to the star

None of those led to anything that suggests I can hide cover images.

[John Funk]

Yes, you will probably need to be a Project Administrator to be able to do that. 

[Benard_Kong]

Great. I will speak to an Admin in that case.

Thank you for your help, John.

[Rafael da Silva]

With admin access I see the 'Card cover image' after click on 3 dots upper right on the board page, then 'Configure board'

[Scott Saccone]

Yes! Been looking for a solution for a while, thanks!

[Adrian Robert]

I'm not sure what project versions and settings the users above on this page have, but in my case the image itself inside the card had a three-dot menu with a "Hide on card" option. This did the job and I did not have to be an admin.

[Sean Kubin]

This worked for me, although I noticed this popup did not show up where I expected it to. Instead, it appeared in the top-left most corner of the window. Turned out, it was a browser extension messing with it.

[Martin Funcich]

@Sean Kubin It must be a fairly common extension, I am having the same issue with the popup menu.

For anyone else needing to access this option, be aware that the per-image three-dots menu is only available in Strip View and not in List View (so if you're in list view, you'll need to click the "..." next to the "+" first).

[Víctor José Valverde Calavia]

This is a real usability problem when there are many tickets with different sized thumbnails. It's impossible to scroll up and down the board, as the tickets don't stop moving around.

It would be enough to have a user option to disable thumbnails in View settings, for example.

[Richard Barraclough]

It is completely infuriating having all the noise of these useless images on screen. It makes it difficult to see the title and priority. What moron ever thought this was a good idea?

Not wasting my time going into each ticket and clicking _hide on card_ for each image -- and it doesn't work anyway.

'hide cover images' link doesn't exist. Why are you lying?

This is such crap. I hope we aren't paying for it.

[Natalia Dorogina]

I want to do exactly the opposite and customize task previews with covers. but I can't find any such items in the menu under the dots. maybe my project is not a Next-gen project. But I have no options to select it in new project creation.

[Polly Wann]

If you are an admin this shows you how to edit attachment settings including thumbnail https://confluence.atlassian.com/adminjiraserver073/configuring-file-attachments-861253987.html 

[rachael.axtman]

Thank you for asking about this! Just had the same issue come up :)