I know that it is possible to set a default for the description field for a team-managed project but I was wondering if it was possible for a company-managed project.I know that there are ways to input text after a ticket is created using automation. This is not a solution that works in this case.I would like to be able to click on create and for text to appear in the description.We are using a third-party solution at the moment but would like to know if this possible natively within Jira.Thank you.
Take a look at this post where the user found a way to pre-fill a custom Description field, to appear during the Create Issue process, and then copy that prefilled text to the system-defined Description field.
https://community.atlassian.com/t5/Jira-Core-Server-questions/How-to-create-a-template-for-issue-description/qaq-p/1041636
Hi Peter,
There's no way to do this in Jira Cloud. The closest thing you can do is create a new custom field that has a default value in it. And then either replace the Description field or add the new field near the top and the Description towards the bottom.
This is for server, not cloud.
Are you saying that it didn't work for Jira Cloud, @Nick Perkins ?
My response is months old, but I'm pretty sure some of us using Jira Cloud tried it and found that it worked.
I was unable to get it to work. Maybe the instructions I missed something but it was not working for me.
@Erich M You can also benefit from that feature with Dynamic Forms for Jira. You will also gain a few additional features like abilities to set value based on condition, and conditional show/hide fields, making them required or read-only.
Some of these apps for Jira would be great, but most of them are not allowed/approved for our organization. We only have a select few that are approved that we have established vendor relationships with.
Sure thing. The app is based on Forge technology so it suits better enterprises and regulated companies where such approval is very often needed. Nevertheless, if you would like to chat we are open to establishing a new relationship!
Hello @Peter Yoon
In the 2 years since your question has been asked and answered, some new features have been released that address directly what you need. So I'm adding this answer for future references
Now it is possible to alter the behaviour of the fields inside the "Create" dialog by extending Jira using Forge, and more specifically, by using the UI modifications module.
There are a couple of apps in the Atlassian Marketplace that make use of this module already and can fulfill your use-case without requiring writing a new app.
Hi everybody,It might be a while ago when the question was asked but an alternative is to use a Scriptrunner Behaviour to set a default value for the description field (also for the "create view"). When clicking on "add script" in order to write a script for that, you´ll also find an example script for this purpose that you can adjust according to your case. best,
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