Is it possible to connect JIRA Cloud with an Outlook collective account?

[Simon Huprich]

Hi,

one of our teams uses a collective email account. For example like "sales@domain.com" for all members of the sales team. Everyone receives theses mails.

Is it possible to connect the JIRA Cloud APP for Outlook (Offical) to such an collective email account?

Greetings
Simon

[John Funk · Accepted solution]

Hi Simon,

Probably - if it is a full account and not just a distribution account.