Hi All,
I want to create a automation, when on create/transition from Open to In Progress, it should check whether a EPIC LINK is present or not (Example: Epic Link is PROJ-145 or proj-145, both are different) and perform some action.
I have tried the following smart value in Advanced option:
Option 1
- if {{issue.Epic Link}} contains/equals PROJ-145 then edit issue
Option 2
- if {{issue.customfield_123}} (which is the ID of the field) contains/equals PROJ-145
When running the rule, it says no action performed and in when checking the audit logs - it says Issue does not match the condition.
If any leads it will be helpful. I am using DC.
Hi @Harsh
For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!
Kind regards,
Bill
Hi @Bill Sheboy
Unfortunately, Cant attach the image. But I have explained everything is detail in above thread, including the error which I am getting.
Nonetheless, thanks for offering your help.
Thank you.
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What you have provided is not enough context to understand the symptom you describe.
If you are unable to post images for some reason, please
If this is not possible, I recommend working with your Jira site admin to submit a ticket to the Atlassian Support team, as they will be able to look directly at your Jira rule for context: https://support.atlassian.com/contact/#/
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Hi @Harsh ,
To get the fields of the epic, you will need to use "issue.epic.<field>". For example "issue.epic.key" would be PROJ-145 in your case.
Hope that helps!
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Hi @Hariharan Iyer
I am not trying to get the field of the epic. I want to compare the epic link(which is a system field).
My use case is - if Epic Link Contains the value PROJ then edit the issue else not.
Since Epic Link is a locked field by default I guess, I cannot compare it.
Thank you
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