As per my understanding, JIRA doesn't support file attachments if you create a ticket from Intercom using JIRA Cloud. I like to request JIRA to consider adding this feature.
If its is somehow possible can someone please show me how?
Thanks!
We're also interested in this.
+1This still isnt possible, when our support team are raising tickets its highly unlikely a ticket will be raised to dev as a bug without a screenshot or screen recording.A work around could be to host the image online using a tool like Rackspace and pasting the URL in the description. But for us thats not really viable, makes the task of raising a ticket more difficult than it should.
Same
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