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Information about JQL

Ataib Ahmad
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March 22, 2021

Hi, how can I get JQL if I want to know that how many specific tickets are closed by a specific account?

1 answer

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Esther Strom
Community Champion
March 22, 2021

Hi, @Ataib Ahmad - welcome to the Community!

JQL isn't like SQL; you can't run a COUNT query that returns a number. What you can do is run a query that will return all tickets closed by a specific account, and see how many are returned by that query.

The JQL would look like this:

project = <your project> AND status changed to CLOSED by <the user in question>

If you wanted to further narrow it down by a date range, you could add a "during" clause:

project = <your project> AND status changed to CLOSED during (2019-09-01, 2019-11-12) by <the user in question> ORDER BY updated DESC

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