If anyone moves a ticket through the swim lanes, it is automatically getting assigned to the person who moved it. Is it it a expected behaviour?How to change it?
Hi @khushboo_puri
These is either a post function on the transition in the workflow that is setting the assignee to the current user or there is some type of automation running that does that (ScriptRunner or Automation for Jira or something like that). I would check the workflow first.
Hi @khushboo_puri ,
in addtition to @John Funk answer, please check if there is some automation in place.
Fabio
In addition to the above two answers, you can use the issue's history to investigate how the changes have been made, and by clicking on the Automations 'field' on the issue, this will show you if any automation rules have been triggered and executed
It looks like you're new here. Sign in or register to get started.
