I want to search for issue between time range in IE

Question

[Jira version]

8.5.12

[in advanced setting]

jira.date.picker.java.format = yyyy-MM-dd

jira.date.picker.javascript.format = %Y-%m-%d

jira.date.time.picker.java.format = yyyy-MM-dd HH:mm

jira.date.time.picker.javascript.format = %Y-%m-%d %H:%M

[in look and feel setting]

Time Format = h:mm a

Day Format = EEEE h:mm a

Complete Date/Time Format = yyyy-MM-dd h:mm a

Day/Month/Year Format = yyyy-MM-dd

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When i search some issues between 2021-04-12 00:00 and 2021-04-28 00:00

on click the calendar,

popup this error message '텍스트를 12자 이하로 입력해야 합니다.'

this mean, 'The text must be 12 characters or less'

but, chrome, edge, firefox, .. no problem

only IE happen this issue

please solve it  T_T

jisun lee · Answer

thank you for your answer!! :)

but i have a another question

can't i change input length? my client want to use calendar

Vikrant Yadav · Answer

Hi @jisun lee Instead of using Basic Search try Advanced Search which is easy to use , if you want to issue created under certain time frame try below JQL :- project = "your-project-name" AND created >= "2021-01-01" AND created <= "2020-12-31" order by created DESC 'createdDate' in formats such as: 'yyyy/MM/dd HH:mm' OR project=xyz and created > startOfMonth() and created < endOfMonth() or https://community.atlassian.com/t5/Jira-questions/JQL-for-tickets-closed-within-a-time-range/qaq-p/348531