My current formula to show tickets with no activity for 5 days is "project = DS AND status in (Open, "In Progress", Reopened, "Suspended/Pending") AND updated <= -5d ORDER BY key DESC"
I have looked at various filters to make it 5 business days and have hit walls. Please advise on what I need to change/modify.
Hi @Jon.Stauffer welcome to the community! Here's a community article about a similar question: JQL-for-tickets-without-comment-in-5-business-days
Hope that helps.
I'll check it out thank you!
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