I can see no issue in kanban board and project backlog

elaine.ding
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August 30, 2021

I have selected the corrected project GC Touchless (GCT)

 

but no issue visible in kanban board and backlog

kanban empty.pngBacklog empty.png

but I can see issues detail by searching issue directly, like 

https://jira.nike.com/browse/GCT-9223

 

 

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Piotr Zadrożny _Eyzee_
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August 30, 2021

Hi @elaine.ding 

Well, it depends what is shown on the board. For example this issue can be out of board scope or board is configured to hide resolved issues (assuming the one you search for is resolved). 

It would be the best if you could send a screenshot of board configuration (Board -> Configure -> menu General) and also screenshot of this issue: GCT-9223

BTW. the screenshots you attached show two different boards (one Kanban: GC Touchless Kanban, and one Scrum: Order Maintenance Preparation) 

Best regards,

Piotr

elaine.ding
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August 30, 2021

hi @Piotr Zadrożny _Eyzee_ 

Board configuration:

General.png

 

My expected result is like below:

GC Touchless Kanban:

WeChat Image_20210830164832.png

 

Scrum: Order Maintenance Preparation

WeChat Image_20210830164807.png

WeChat Image_20210830164821.png

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