I integrated Jira with Palo Alto XSOAR , and even received a successful login message however when I move ahead and test the connection or am trying to create any issue via xsoar portal I am getting an error "Error in API call [403] - Forbidden".
I checked and have granted all the rest api permission as required by xsoar.
Can you help ?
Hi @Saket harsh ,
You can try the following:
1. Add these headers
'Authorization': 'Basic ZGFjcmVAb...',
'Accept': 'application/json'
2. Ensure that you have a Jira Software product. On-site, you may try creating a project and issue before attempting again.
Yesterday, I encountered this error for JSM, then I realized my trial had expired for the JSM I wanted to connect to. Consequently, I opened another site and created a new JSM.
Tugba
actioner.com
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