How to send due date reminder 1 day before the task due date?

Pramodya Gamaethige
Contributor
October 25, 2021

Hi, I have created an automation rule to send an email alert for the assignee 1day before task due date but its not working as expected.

Please support if you notice any errors in the rule or know any alternative methods.

1due.PNG2due.PNG

4 answers

3 accepted

1 vote
Answer accepted
John Funk
Community Leader
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October 25, 2021

Hi Pramodya,

We use:

duedate <= startOfDay(1)

Pramodya Gamaethige
Contributor
October 26, 2021

Much thanks @John Funk 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 26, 2021

Can you click on the Accept Answer? Thanks!

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Answer accepted
Yadi
Contributor
October 25, 2021

In my case, not all field supported by "Issue Field condition" so i solved by add condition in JQL "Document Expiry Date" >= 0d AND "Document Expiry Date" <= 1d, in your case you can add and "due" >= 0d AND "due" <= 1d in JQL condition in part of scheduler trigger as mention by @Vahagn Beglaryan.

Jql due condition.png

Pramodya Gamaethige
Contributor
October 26, 2021

@Yadi MuchThanks due=1d worked for my scenario. 

0 votes
Answer accepted
Vahagn Beglaryan October 25, 2021

You can use "due > now() and due <= 1d " in you JQL Condition

Pramodya Gamaethige
Contributor
October 26, 2021

@Vahagn Beglaryan  Much Thanks due=1d worked for my scenario. 

0 votes
Mizba Popat November 23, 2021

Hi @Pramodya Gamaethige . Could you please explain me the JQL query project = "Group ERP Project Tasks" AND statusCategory !=Done. 

I am trying to create a rule to send an email one day before the due date but this is my first time, could you help please.

 

Thank you :)

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