How to resting a transition (Cloud)

[Eduard Diez]

Good morning community.

I have a question about how to resting a transition (in transition conditions) in a workflow, after 2 weeks without groovy.
I do this but it doesn't work.

Can you help me?

[Eduard Diez · Accepted solution]

Hello @John Funk 

What I need is that when a ticket is closed and 2 weeks have passed the reopening transition disappears.

What is not working?
I don't know how to set the values in the condition so that it disappears after the time requested by the client.

It lets the issue transition? 

Yes I can do it

What state does it move from and what state does it move to?
From closed to open

Thanks, and I hope I've explained myself more or less well.

[John Funk · Accepted solution]

Hi Eduard,

What isn't working about it? It lets the issue transition? What status are you moving from and to? 

[John Funk]

So your Condition above does not work? 

Try changing the Comparison Type to Date without time instead of String. 

[Eduard Diez]

I tryed this also, but is not work

I prefere to do this whit script runner, but the client don't want to pay this.

Thanks @John Funk