How to remove field in "Create issue" screen from a teams-managed project

Thai
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 13, 2023

I've set up a teams-based Jira project using a Kanban template. I've removed all issue types except for the Bug issue type and removed a few fields I didn't need for that issue type.

However, when I go to create a new issue in the project I still see the fields that I had removed. It looks fine when I go to view/edit existing issues but the problem is in the screen where I create the issue. 

Is there a way to resolve this problem in a teams-based project? A lot of the solutions I've seen so far require me to set up a company-managed project which my Jira administrator understandably does not want.

2 answers

0 votes
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 13, 2023

Hi @Thai -- Welcome to the Atlassian Community!

When you are on the Create Issue view, select the ... menu at the top right, Show Fields, and then deselect the ones you want to hide.

Kind regards,
Bill

0 votes
Sanjen Bariki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 13, 2023

Hi @Thai ,

 

Welcome to atlassian community!

Please share the screenshot, where you are able to see that field..?

Follow the below steps to remove the field in the issue type in Team managed project.

project setting >> issue type >> Drag and Drop the field from left to right side.

 

Regards,

Sanjen

Thai
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 13, 2023

Hi Sanjen,

 

I've included the screenshots as asked. As mentioned I've removed the following fields

  • Attachment
  • Linked issues
  • Restrict to
  • Flagged

However, in the "Create issue" screen I still see the fields.

 

issue_layout.pngcreate_issue screen.png

Like Sanjen Bariki likes this
Sanjen Bariki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 13, 2023

Hi @Thai ,

 

Please find the below link for the field remove in team managed project.

I think, you are modifying the field in bug issue type and removing in the other issue type.

Please follow the above mentioned document for the resolution.

 

Regards,

Sanjen

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events