How to provide access to new member

[Swetha Pranesha Rao]

How to provide access to new member? 

when I click on add users to role and enter user name, user is not listed.

Where to check Jira Administrator or Jira System Administrator global permission?

[Sushant Verma]

Hi @Swetha Pranesha Rao 

You need to get in touch with your JIRA admin, to get the required access. 

Regards,
Sushant Verma

[Alex Koxaras _Relational_]

Hi @Swetha Pranesha Rao and welcome to the community,

Prior of granting him project membership, you have to grant him product access. If you are not a jira admin, ask your admin to do it. If you are and you don't know how, then please refer to this article https://support.atlassian.com/user-management/docs/give-users-access-to-products/

[Swetha Pranesha Rao]

Thanks Alex. 

Looks like I am not Jia Admin, how can I get Admin access?