How to make " Time Spent " field required in the resolution screen?

Elif Alverson
Contributor
January 24, 2023

Hello, 

I am trying to make the " Time Spent " field required in the resolution screen i added to the Workflow. The resolution screen pops up with as I attached below but it is not required. Thank you.

Screenshot 2023-01-24 at 1.55.54 PM.png

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 24, 2023

You need to update the workflow transition that uses that screen to make the Time Spent field required.

In a workflow used by a Company Managed project you would add a Validator.

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/#Validators

For a Team Managed project it is not currently possible to make Time Spent a required field.

selcuk alimdar November 3, 2023

The time spent validator works in one company-managed project and not in another. Both are kanban, workflows are similar. I couldn't find the answer.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2023

@selcuk alimdar 

You have added your response to a post that already has an Accepted Answer, and where the original post is not about quite the same topic (a transition not operating the way you expect it to).

 

To get assistance with your problem please start a new Question and provide all the details with screen images of

- the entire workflow that shows all the transitions

- details of the Validators of the specific workflow transition that you believe is not working

- a screen image of the Status pull down for an issue that includes the transition you believe is not working correctly, like the one below, where we can see if there is more than one transition path to the specified destination status.

Screenshot 2023-11-03 at 3.20.54 PM.png

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