How to customize card layout to show an item age, how long it stays in the whole board

Thao Do
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October 3, 2023

I know how to show how long (days) an item stays in a column/ state.

However, as an item is moved across the board, sometimes, back and forth. I want to show its age, how long it stays in the whole board, in card layout.

But can not find out how. Can someone help, pls.

Thanks.

 

5 answers

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
October 5, 2023

Hi @Thao Do

Welcome to the Atlassian Community!

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For further details, please see Status Time Reports How to Videos.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

0 votes
Bill Sheboy
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October 3, 2023

Hi @Thao Do -- Welcome to the Atlassian Community!

Here is an automation rule I wrote to calculate Age of WIP a few years ago: https://community.atlassian.com/t5/Automation-discussions/What-is-your-most-useful-automation-Here-is-mine/m-p/1561072#M34

This one calculates in calendar days, and can be modified to do so in business days instead. 

As this rule runs on a schedule, you will also want a rule triggered on transition to "done" to update the final time.

Kind regards,
Bill

0 votes
RVS_Support
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October 3, 2023

Hi @Thao Do 

Welcome to the community !!

You can use Jira Rest API's or Automation to achieve this. Another alternative would be a mktplace app to achieve this. 

We have built an app to help in this without any manual effort need to pull the data. You can combine your statuses to find out the completion/resolution times.

Time in Status Reports 

The app has 20+ reports to meet a variety of use cases including Avg Time in Status.

Do try it out.

Disclaimer : I work for RVS, the vendor for this app

TIS.PNG

0 votes
Emre Toptancı _OBSS_
Atlassian Partner
October 3, 2023

Hello @Thao Do 

Our team at OBSS built Time in Status exactly for this. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee

tisCloud_StatusDuration_LeadTime_with Estimates.png    tisCloud_AssigneeDuration.png

If an issue moves back and forth between statuses, by default, Time in Status will show you the total time. But you can also configure your report to show the first, last, or average time for multiple visits.

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. Using this combination capability, you can also create report columns that correspond to your board columns and see how long each issue spent in each board column.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company-Managed and Team-Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png tisCloud_IssueView_Data.png

https://marketplace.atlassian.com/apps/1211756/

EmreT

0 votes
Y Dang_Candylio
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October 3, 2023

Hi @Thao Do

My idea is that you should create a custom field and use automation to update that field (for example: auto plus 1 day to the created day and display it in the field). Then, add that field to card layout in the board settings.

Hope this helps!   

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