How to customize card layout to show an item age, how long it stays in the whole board

Question

I know how to show how long (days) an item stays in a column/ state.

However, as an item is moved across the board, sometimes, back and forth. I want to show its age, how long it stays in the whole board, in card layout.

But can not find out how. Can someone help, pls.

Thanks.

Mehmet A _Bloompeak_ · Answer

Hi @Thao Do

Welcome to the Atlassian Community!

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For further details, please see Status Time Reports How to Videos.

* This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

* You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
* Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
* You can set different duration formats.
* You can export reports in CSV file format and open them in MS Excel.
* You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
* You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

Bill Sheboy · Answer

Hi @Thao Do -- Welcome to the Atlassian Community!

Here is an automation rule I wrote to calculate Age of WIP a few years ago: https://community.atlassian.com/t5/Automation-discussions/What-is-your-most-useful-automation-Here-is-mine/m-p/1561072#M34

This one calculates in calendar days, and can be modified to do so in business days instead.

As this rule runs on a schedule, you will also want a rule triggered on transition to "done" to update the final time.

Kind regards,
Bill

RVS_Support · Answer

Hi @Thao Do

Welcome to the community !!

You can use Jira Rest API's or Automation to achieve this. Another alternative would be a mktplace app to achieve this.

We have built an app to help in this without any manual effort need to pull the data. You can combine your statuses to find out the completion/resolution times.

Time in Status Reports

The app has 20+ reports to meet a variety of use cases including Avg Time in Status.

Do try it out.

Disclaimer : I work for RVS, the vendor for this app