How to correct error one of our users sees when attempting to view shared dashboard?

[Miguel Bravo]

Our user is attempting to view shared dashboard. Receives error for three gadgets.

"An error occurred - You can't see this gadget because you don't have permission to view its project/filter."

"The filter used isn't valid or it's restricted" Our user is in jira core users. The dashboard was shared with Group > jira-core-users. It was working before. Is this an error on our side?

Thank you

[John Funk · Accepted solution]

Hi Jeff,

That's because the user doesn't have access to the underlying filter used by the gadget. You have to share the dashboard, AND share every filter used by the dashboard. 

[Miguel Bravo]

That did the trick. Thank you John!

[John Funk]

Great! Glad it worked for you.