Hi all
I need to display the values of these custom field "(PSE) From" and "(PSE) To" to Summary field
I tried below automation but it does not work . Please help
Hi Ayesha,
Try just using issue. instead of triggerissue.
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I suspect the error is because of the parentheses used in the name of the field. Try using issue.customfield_16754 where that number is the id of the custom field instead of using the actual field names.
So, something like:
{{issue.customfield_16754}}, {{issue.customfield_15732}}
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Okay, go back to the triggerissue then and see if that solves it.
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My example above was just using made up numbers for the custom field IDs. Did you look up the actual IDs for the fields you wanted to use?
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Can you post your new rule?
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