How to close Jira tickets assigned to inactive users

Praveen Paka
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April 13, 2023

Looking for help to close tickets was created and assign by inactive users who left the organization.

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Fabio Racobaldo _Herzum_
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April 13, 2023

Hi @Praveen Paka and welcome,

my suggestion is to provide project administrators the correct permissions (in the permission scheme - resolve, close, transition issue) and perform some bulk operations in order to close those tickets massively.

Hope this helps,

Fabio 

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