How to close Jira tickets assigned to inactive users

Praveen Paka
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 13, 2023

Looking for help to close tickets was created and assign by inactive users who left the organization.

1 answer

1 vote
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 13, 2023

Hi @Praveen Paka and welcome,

my suggestion is to provide project administrators the correct permissions (in the permission scheme - resolve, close, transition issue) and perform some bulk operations in order to close those tickets massively.

Hope this helps,


Suggest an answer

Log in or Sign up to answer