How to check if all child tickets in an Epic have a specific status?

Kent Chiu
Contributor
October 17, 2023

Hi,

I am trying to build an automation rule to update the Epic Due Date to {{now}} when all the Epic child tickets have been transitioned to "Resolved" status.

I tried several ways but it is not working. Is there a way to check the condition for all the Epic child tickets and they all have the status "Resolved"? (not just check the Resolved ticket status?)

QA_Approved automation.png

When I ran the automation above, it updated the Due Date which is not supposed to because a child ticket is still not Resolved.

Epic ticket list.png

Thank you for your help.

Regards,

Kent

1 answer

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Answer accepted
Kent Chiu
Contributor
October 19, 2023

After getting some technical help from Atlassian support, I was able to fix the issue and get it to work. Here is the solution for my original issue:

QA_Approved automation answer.png

Hope the answer will help other JIRA users for similar usage.

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