Hi All.
I want to create following automation rule:
1. create parent issue (include target groups)
2. create child issue by automation (same as number of members in groups)
3. each group member assign to each child issue's assignee
For example:
target group member : Tom, George, Jimmy
child issue:
child issue1's assignee is Tom.
child issue2's assignee is George.
child issue3's assignee is Jimmy.
So, I'm create following automation:
(Target groups is in custom field 'TargetGroupList'. )
But child issue assignee is unassigned.
How to assign group member each issue?
Thank you.
Hi @Naoki
Did you try to use round robin option for specified list of users in Assign issue action?
I feel that this can be a better solution.
Regards,
Seba
Hello @Sebastian Krzewiński . Thank you for responsing!
I did not know round robin option. Thanks for letting me know.
I decided to try round robin option.
1. Add Assign issue action.
2. Select round robin option. Set smart value in user list.
Unfortunately this did not work. It appears that smart value cannot be used for user list.
I tried the following settings as a test, but did not work.
If you have any other solutions, could you let me know.
Many thanks,
Naoki
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Hi @Naoki
Welcome to the community.
I have seen your ask and the replies from you and @Sebastian Krzewiński
What you want won't work as the assignee field can only have a single user as value.
You are using a variable created on a group and you are actioning to set the variable as the assignee, what are 3 users ,as they are in the group., this can't work.
You can use the round robin or balanced option and use the user in a group option and select the user group that you have used.
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Hello @Marc - Devoteam .
Thank you for responsing.
I changed "Assign the issue to" to "User in a group", it works!
Thanks for letting me know.
But that was not what I assumed.
The group member assign to parent issue.
("Jimmy" is the first member of the group)
I want to assign to child issue, like this:
Do you know how to assign group member to child issue?
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Hi @Naoki
So where did you place the action in the automation within the branch or outside the branch?
It seems its outside the branch where the sub-task is created.
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