How to add labels

Question

Hi

Can someone guide me please. I am trying to structure a JIRA project using this structure Inititaltive> Label>Epic> Story> Task.

As this is a new idea I am bring to the team, I want to create a No label epic where tickets that do not follow this structure when created will be saved in. Anyone encountered this before?

Please help.

Thanks

Ri A_xtzkci · Answer

Yes Walter, I understand the logic, I will try to implement it and let you know. Thanks

Ri A_xtzkci · Answer

Thanks Walter. I have a premium access for work purposes, I ask question using my personal account here due to restrictions that come with work email. Please can you explain the place holder again?. My thought process here is as I am looking to help the team improve ways of working I expect some errors when they will attempt the first few times. The idea is for those tickets that were created to go into a the "placeholder" epic where I can go through and sort it. Thanks again.

Walter Buggenhout · Answer

Hi @Ri A and welcome to the Community!

If you are on a free plan (as you indicated when creating this thread), your hierarchy is limited to Epic > Story > Sub-task. You would need a premium plan to extend your hierarchy above epics or look at the Atlassian marketplace for apps that help you go beyond the built-in levels.

A few additional complications I see is that Story and Task are at the same hierarchy level in Jira's fixed hierarchy - right now making tasks a child issue of stories is not possible. Adding label as a hierarchy level is also something I would not recommend, as this is also a system field in Jira. As Jira terminology is already challenging in certain areas, that would create more confusion than clarity with your users, I'm afraid.

Lastly, It is definitely possible to create a placeholder Epic for work that does not fit entirely in your structure. But it is definitely worth thinking about why this work doesn't fit in the structure and if you really need to include it in your portfolio of planned work in that case and look at the way you can adequately manage that type of work.

Hope this helps!