How to Define 4 Quadrants for Work Management to tickets?

Naveen Papanna November 26, 2021

The Four Quadrants of Time Management – TickTick Help

@q1 - Severity 1-Fatal Or Priority 1-Critical  

@Q2 - Severity 2-Major Or Priority 2-High 

@Q3 - Severity 3-Minor Or Priority 3- Medium

@Q4 - Others lower Severity and Priorities

 

1 answer

1 vote
Marco Brundel
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November 26, 2021

Hi @Naveen Papanna ,

I solved it for a customer with an automation rule. See the screen dump. I have included several JQLs in the rule to fill in the "Risico" field (Risico is in your usecase "quadrant) based on the "Groot" and "Kans" fields (in your usecase "Severity" and "Priority")

Is this an option for you?

 

Regards, MarcoScreenshot 2021-11-26 at 10.34.29.png

Naveen Papanna January 24, 2022

JQL's not working. any other alternative ?

Marco Brundel
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January 25, 2022

Hi @Naveen Papanna ,

how does your JQL look like?

And do you have a screendump of your automation rule?

 

Regards, Marco

Naveen Papanna April 13, 2023

If: matches
(Impact="Severity ( >51 gebruikers worden geraakt)" AND Priority in (Severity,Middel)) OR (Impact ="Middel (11 tot 50 gebruikers worden geraakt)" AND Priority = Severity )

Then: Edit issue fields
Risico

Else-if: matches
(Impact ="Middel (11 tot 50 gebruikers worden geraakt)" AND Priority = Middel) OR (Impact ="Severity(>51 gebruikers worden geraakt)" AND Priority = Klein) OR ( Impact ="Klein ( 1 to 10 gebruikers worden geraakt)" AND Priority = Severity)

Then: Edit issue fields
quadrant

Marco Brundel
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April 14, 2023

Hi @Naveen Papanna ,

The screen dumps are from a similar case I built for a client. Copying the JQL filters exactly will not work.

You have to convert the filters to your situation and with your fields.

With the information I see from your question, I arrive at approximately these filters:

 

Severity="1-Fatal" AND Priority="1-Critical"

Then: Edit issue fields
Quadrant

Fill with Q1

 

Severity="2-Major" AND Priority="2-High"

Then: Edit issue fields
Quadrant

Fill with Q2

 

Etcetera


regards, Marco

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